Tenants FAQs

We understand that there is a lot to consider when you are searching for a new place to rent. On this page, we want to answer some of the most common questions that our renters have. We firmly believe in transparency. If you have any questions on our policies or renting process, please feel free to contact us at 307-367-8373.

How do you qualify tenants?

  • “Default Criteria” document available upon request for a detailed explanation of our tenant screening
    criteria. We require applications from each person over the age of 18 in order in order to remain in
    compliance with Wyoming’s fair housing laws. “Default Criteria” document available upon request for a detailed explanation of our tenant screening
  • The following items can be considered a deniable factor:
    ● Falsification of information
    ● Cannot meet income requirements
    ● An unfavorable credit history and or an open bankruptcy
    ● A previous eviction or rental reference that would not re-rent for documented reasons
    ● Housing related debt or previous unpaid rent
    ● A felony conviction that fails our criteria standards (see attached)
    ● Final recommendation will be dependent on income, rental and employment history
  • Credit Score:
    We require a credit score of 600 or above. If the applicant’s credit score is less than 600, they can still be
    accepted with conditions. We would require an increased security deposit of a certain amount
  • Income Guidelines:
    Combined income of all applicants must equal three times the cost of rent.
    Upon request applicants may need to provide a recent paycheck stub, 90 days of redacted bank
    statements, or tax documents.

How much is the security deposit?

  • The security deposit is almost always equal to the base rent amount.
  • Security deposits can not be used for last month’s rent.
  • As long as you return the home in the condition you received it, you will recieve your deposit back, minus a $100.00 key lock change. We do require the carpets to be professionally cleaned upon move-out as well. You can set this service up yourself as long as you provide a receipt or we can set it up with a third party vendor and deduct it from your deposit. We highly encourage all of our tenants to submit their move-in property condition form, along with photos. At the end of the lease, we will compare our documentation to your documentation to make sure you are not charged for anything that you were not responsible for.

How can I be sure I will get my security deposit back?

  • The original lease term must be fulfilled (no early termination, rent paid in full, etc.)
  • The property is to be returned to the owner in the same condition as when you rented, ordinary wear and tear excepted. Again, we encourage all of our tenants to submit as much documentation as possible on the move in condition of the home.
  • At the time of move in, an inspection form is given to each tenant to complete. This is your means of detailing any defects and will be used as a reference document determining the condition of the property upon your exit.
  • The cleaning checklist must be completed and will be provided to you when you submit your intent to vacate.

Do you allow pets on your properties?

  • The pet restrictions vary property to property. Some properties may have size and breed restrictions. Feel free to contact us regarding your pet!
  • An additional pet deposit of $250 for the first pet and $10 for each additional pet will be required on those properties accepting pets. The pet deposit is fully refundable provided there are no damages upon move out.
  • No more than 2 pets per property.
  • Pets have to be over 2 years of age.
  • Only cats and dogs allowed.
  • Weight limit of 100 pounds.
  • Some properties charge an additional monthly pet  fee.
  • Upon your move out, all carpets are required to be professionally cleaned. Proof of this performed service is required.
  • We suggest renter insurance for pets.

**If you don’t meet some of these requirements, please give us a call! Some property owners are willing to make exceptions.

When can I see the properties?

  • Properties will be shown by appointments only as we try to respect the current tenant’s privacy. Please call the office anytime between 9 am – 4 pm Monday through Thursday to set up an appointment. You can also submit a request under “contact us.”

When is the rent usually due?

  • Rent is due on the 1st of each month with a 5-day grace period.
  • If rent is not paid by the 5th at midnight or arrangements have not been made, the tenant is charged a 10% late fee and the 3 day pay or quit is issued.
  • Regardless of holidays, weekends and if the office is closed or not – rent is still due by the 5th at midnight.

How do I pay?

  • Payment must be paid with verified funds only (cashiers check, money order or paid online). We do not accept cash, credit cards, or personal checks. Payment during business hours may be  brought into the office from 9 am – 4 pm. Monday through Thursday.
  • Payment after business hours may be done so by utilizing the rent drop box located to the right of the front door of the business office.
  • You can pay your rent online through your Tenant Portal 24/7.

What if I decide to move before my lease is up?

  • You are still responsible for the rent until the end of the lease term or until it is re-rented. We will work with you to assist in getting the unit re-rented to a qualified tenant as soon as possible.
  • A $250 early termination fee will be charged to your deposit.

If I move-in mid-month, is that when I pay my rent each month?

  • No. For any move-in that occurs on a day other than the 1st, we charge prorated rent and then the following month’s rent is due by the 1st of that month. These terms will be in your lease agreement and explained to you at lease-signing.

Am I required to have Renters Insurance?

  • Tenants are not required to have renters insurance; however, we strongly encouraged all tenants to obtain Renters Insurance to protect their household goods.

What is the procedure for moving out of my unit?

  • If your lease is about to end, that does not mean you are required to move, or that we anticipate a move-out. Rider Property Management, LLC will contact you approximately 45 days prior to the end of your lease to negotiate a lease renewal or extension. However, if you decide to move-out, you MUST turn in our written “Intent to Vacate” paperwork at least 30 days before the end of your lease. You can call and request this form, find it on your tenant website, or click here. If you do not here from someone in our office right away, please follow up with a call to the office to confirm receipt of the notice.
  • Please Note: If you are not moving out at the exact end of the month, prorated rent will be due which MUST be paid at the beginning of the month.

How do I set up my utilities?

  • The Utilities page on this site will provide you with links and contact information for county utility providers. Unless specified in your lease agreement, utilities at your rental property should be transferred into your name on the start date of your lease term.

How can I get documents for my tenancy?

What upfront fees will I incur?

  • $75 Credit/Criminal Background Check.
  • $100 One time tenant leasing fee

More on the upfront costs:


Why do I have to pay?

Usually, a move-in fee is charged to a tenant upon signing their new lease. The fee serves to cover the costs of accommodating and processing new tenants, such as showings, signings, inspections,  and reprogramming security systems. A move-in fee is always non-refundable.

How is this different from a security deposit?

A security deposit is a lump sum paid by a tenant to a landlord at the beginning of their lease period. This deposit is essentially an insurance account that a landlord can draw from to fix any damage caused by the tenant. At the end of the lease period, whatever is left from the deposit must be returned to the tenant. A move-in fee does not get returned to the tenant at the end of the lease, but it is often a much smaller amount than a security deposit, which can be as much as two months’ rent. 

Contact Rider


23 E Pine Street B

P.O. Box 687 PMB 307

Pinedale, WY 82941

Contact Rider Property Management today and we will answer any of your questions and get you a quote.